There is a problem with my shipment, what do I do?

If your shipment is held up with your carrier, contact them directly as they may need specific direction on where to deliver your order. In some cases the carrier will need to update your address which will result in an upcharge. Samrat Mega Store^® is not responsible for paying this upcharge. To avoid the upcharge, ask the carrier to hold the shipment at the nearest location for you to pick up.